You may experience a loss of connection

Your connection may be lost when you’re using the Safari browser or an Apple mobile device. The problem is being fixed.

  • Sign out and sign back in with your My HealtheVet account (Option 2: Continue to My HealtheVet Only), which is not affected by the Safari connection problem, or

  • Refresh the page in your browser, or

  • Try to sign in from a different browser like Edge, Chrome, or Firefox, or

  • Try a different device like a laptop or desktop computer if you’re using an iPhone, iPad, or other Apple device

For help, contact the My HealtheVet Help Desk at 1-877-327-0022 (1-800-877-8339 (TTY)), Monday - Friday, 7:00 a.m. - 7:00 p.m. (Central Time).

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