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Keeping Up with Your VA Appointments

My HealtheVet can help Veterans view upcoming appointments, schedule or request new appointments, cancel appointments, and join video visits.

Who Can Use My HealtheVet Appointment Tools

Use Your My HealtheVet Premium Account to:

  • View upcoming appointments and video visits

  • Cancel appointments

  • Join video visits. Learn more.

  • Self-schedule appointments for the following types of care

    • Primary Care*
    • Mental Health**
  • Request appointments and video visits

    • Primary Care
    • Mental Health
    • Amputation Services
    • Audiology
    • Clinical Pharmacy - Primary Care
    • CPAP Clinic*
    • Food and Nutrition
    • MOVE!
    • Ophthalmology**
    • Optometry
    • Sleep Medicine - Home Sleep Testing*
    • Social Work
  • Add non-VA appointments to the Health Calendar

  • Look up past appointments (from last 2 years)

*Available at some sites

**For established patients only

How to Schedule a VA Health Appointment

  1. Phone: You can call the VA health facility where you want to receive care to make an appointment. Find your VA health facility's phone number.

  2. Online: If you have a My HealtheVet Premium account, you may be able to schedule or cancel some types of appointments online. Access to online scheduling varies by facility, date of last appointment, and type of appointment.

VA Facilities Using the Online Scheduling Tool

VAOS is live at all sites except for:

  • Columbus, OH

    • Veterans who receive care at the Chalmers P. Wylie Ambulatory Care Center (Columbus, Ohio) can schedule, reschedule, and cancel their appointments online using MyChart Online, available as part of the Medical Appointment Scheduling System (MASS).
  • Indianapolis, IN

  • Manila, Philippines


Updated September 26, 2019