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United States Department  of Veterans Affairs

Upgrading Your My HealtheVet Account Through In-Person or Online Authentication

Attention VA Patients! Is a My HealtheVet upgraded account for you? If you are a Veteran and use the VA Health Care System, then the answer is YES. As a VA patient, an upgraded account allows you to:

  • View parts of your official VA health record (as it becomes available)
  • View Your Department of Defense (DoD) Military Service Information
  • Participate in Secure Messaging with your health care team

To upgrade your account, you will need to go through authentication. This is a process by which the VA verifies a Veterans' identity before allowing access to their VA health record. This is done to protect your personal information. Before you can start to upgrade your account, you first need to be registered in My HealtheVet as a VA Patient. If you do not have an account, please take this time to register.

After you have registered on My HealtheVet as a VA Patient, there are two ways to upgrade your My HealtheVet account:

  1. In-Person Authentication (IPA)
    Upgrade your account in person. This can be done at your local VA Medical Center or Community Based Outpatient Clinic (CBOC).
  2. Online Authentication
    Upgrade your account through This is for users who have a connected eBenefits DS Logon Premium account & My HealtheVet VA Patient account.

Learn More...

Check out the Quick Guides:

Visit Frequently Asked Questions - This page has questions and answers that may help.

DEERS - stands for Defense Enrollment Eligibility Reporting System. It is a Department of Defense (DoD) worldwide, computerized record of uniformed Servicemembers (sponsors), their family members, and others who are eligible for military benefits. Enrollment in DEERS is automatic for all Servicemembers and Veterans who have served since 1982. Those who served prior to 1982 are being added from VA/DoD records. To request a change to your personal information in DEERS or learn more you can visit the DEERS homepage.

Updated/Reviewed: July 16, 2012

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