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My HealtheVet's Account Types

Currently, My HealtheVet offers three account types: Basic, Advanced, and Premium. Your account type determines which features on My HealtheVet you have access to. With a Premium account, you have full access to My HealtheVet Premium features. You can access the VA Pharmacy feature and your VA health records, connect with your provider and other VA staff, and log in to other VA online tools and services.

Note: The Advanced account type will no longer be offered after September 1, 2021. If an Advanced user does not upgrade before September, the account will become a Basic account. Users who are VA patients or CHAMPVA Beneficiaries will not be able to use the online Pharmacy feature until they upgrade their Advanced account to Premium.

Overview of My HealtheVet account types

Basic account – With a Basic account, you can access medical libraries and enter personal data into features to track your health measures. Your access is limited to these features. You cannot view available information in your VA and/or DoD records.

Advanced account – When you register and your profile information (full name, Social Security number, date of birth [DOB] and gender) is connected to your VA and/or DoD records, your Basic account is automatically upgraded to the Advanced level. Advanced account users registered as VA patients or CHAMPVA Beneficiaries can also request and track VA prescription refills. (The Advanced account type will no longer be offered after September 1, 2021.)

Premium account – With a Premium account, you have full access to My HealtheVet Premium features. You can:

  • View your VA electronic health records

  • Send secure messages to your VA health care team

  • Manage your VA appointments

  • Download personal health summaries of your medical information

Check your account type

How to check your My HealtheVet account type. Look for your account type on the welcome banner. If you have a Basic account, there will be a  after your name. If you have an Advanced account, there will be an  after your name. If you have a Premium account, there will be a  next to your name.

Upgrade to a Premium account today.


Updated: July 15, 2021