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Access VA Care from Home

Protect Yourself from the Coronavirus

A Veteran having their appointment through VA Video ConnectVA is committed to providing high-quality care while keeping Veterans safe from the coronavirus. Here are some ways to prevent coronavirus exposure or transmission by accessing VA care from home:

  • Telephone or Video Appointments: Rather than going to a VA facility, you can receive care at home - either over the phone or via video using VA Video Connect on your computer, smartphone, or tablet. To set up telephone or video appointments, sign in to send them a secure message on My HealtheVet. Learn more about VA Video Connect.

  • Prescription Refills: Request prescription refills and order and ship medications to your home using when you sign in to My HealtheVet or download the Rx Refill mobile app.

  • Secure Messaging: With My HealtheVet, VA's online patient portal, you can sign in and send secure messages online to your VA health care team to ask them non-urgent health questions.

  • Home Telehealth: For Veterans recommended for home isolation or quarantine, your provider may use telehealth technology (i.e., additional devices) to monitor your condition while you're at home. Learn more about Home Telehealth.

If you're experiencing a fever, a cough, or shortness of breath, contact your VA facility as soon as possible. Please call before visiting in person. Find contact information for your VA facility at

Please vote in our unscientific poll. All responses are anonymous.

Since the pandemic began, have you changed the way you have received VA care?