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View Prescription Tracking Information

To use this service, you must be a registered user as a VA Patient in My HealtheVet.

To begin, select the Pharmacy tab in the main menu bar. Then, select the Rx Refill tab just below the main menu bar. You will view your Pharmacy options in the left-hand menu panel. Choose Prescription Tracking to view a list of your VA prescribed medication.

The View Prescription Tracking Information table has four column headings. Each prescription is referenced by its prescription name and number.

The information in the table is sorted first by Dispensed Date and then by Prescription Name. The triangle symbol next to the Dispensed Date means this column can be sorted in ascending or descending order. You can select any of the underlined column headings to sort the table information.

  • Dispensed Date - For an Active prescription, the Dispensed Date is the date the prescription was last mailed.

  • Prescription - This column shows the name and number of the prescription that was mailed. Select the Prescription Name to view detailed information about the medication.

  • Facility - The name of the VA facility where the prescription was originally issued.

  • Prescription Tracking - Track Delivery button is shown in this column if the prescription was filled by the VA Mail Order Pharmacy and mailed in the last 45 days.

Updates to the prescription list will be visible after midnight each calendar day.

An unlimited number of prescriptions are viewable. Up to 10 prescriptions can be viewed at one time on this page. Up to 100 prescriptions can be viewed at one time by selecting the 25, 50 or 100 buttons in the footer of the table. Select other buttons in the footer of the table to change the page and prescriptions that are viewable.

The date and time that the View Prescription Tracking Information table was last updated is visible on the upper right corner of each page.

Select the Printer Friendly button to print the complete table of prescription entries. This button opens the page that allows you to view the printable information. Select the Print button on this page.

To print information about a single prescription, select the Prescription name in the Prescription column for the desired prescription. The View Prescription Detail page will display. Then, select the Printer Friendly button on this page.