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Learn More about VA Appointments

My HealtheVet VA Appointments is a tool that provides you information about your clinic appointments 24 hours a day, 7 days a week. This allows you to be more involved in your own health care. Use VA Appointments to prepare for your clinic visit to make the most of your appointment.

The VA Appointments tool is for Veterans who have a My HealtheVet Premium Account. To get a Premium account, you need to complete the VA Release of Information Form (10-5345a-MHV). This is done before allowing access to your VA health record. To learn more, go to: Upgrading your My HealtheVet account through In-person, Online or Manual Authentication.

Once you have a Premium account, you are able to view your VA appointments in your Health Calendar. The following links provide additional information about VA Appointments:

Cancelled VA Appointments

You should always check the status of your VA Appointments before your clinic visit. This lets you know if your appointment has been changed or cancelled. You can do this one of two ways:

  1. Health Calendar -

    • On the calendar, the date box displays the following text:
      (Time) VA Appointment: CANCELLED

    • This text is also a link; if selected, it takes you to the VA Appointment Details page. This page provides more information about the appointment that was cancelled.

  2. VA Appointment -

    • The status of your VA Appointment can be viewed on the Details page.

    • From the Summary page, select the link that displays the clinic. This takes you to the Details page.

    • If your appointment has been cancelled, it displays in the Status box as CANCELLED

If your appointment was cancelled by the clinic, they will reschedule it and send you a notification. You can also use Secure Messaging to reschedule your VA Appointments.

Non-VA Care Appointments

You are able to view your Non-VA Care Appointments in My HealtheVet. These appointments have been set up for you by the VA. They are not at your VA facility, but scheduled for you in the community. This appointment type is listed under your VA Appointments as Non-VA Care.

If you have a question regarding your Non-VA Care appointment, please contact your VA facility. You may use the VA Facility Locator to find the VA facility phone number where you receive care.

Please note: If your Non-VA Care Appointment, was cancelled or rescheduled by the community provider, it may not show up on your calendar or in your VA Appointment as CANCELLED. If you do not get a reminder about your appointment from the community provider, you should call them.

VA Appointments Email Reminders

You can receive email reminders for your VA appointments by setting it up on your Profiles page.

You will receive two (2) reminders for each appointment. One email is sent 14 days before your appointment and another one 3 days before your appointment. The email reminders will be sent to the email address you provided when you registered for My HealtheVet. When you change your email address, be sure to make that change in your My HealtheVet account on your Profiles page.

Frequently Asked Questions

Frequently Asked Questions About VA Appointments: This site has questions and answers that help you understand more about the VA Appointments feature and how it can help you.