Upgrade to a Premium level account
Upgrade your account to Premium at no cost to you. A Premium account gives you full access to My HealtheVet Premium features.
Get a Premium account online
Follow these steps to get a Premium My HealtheVet account online:
Note: The 'Upgrade' button does not upgrade your account automatically. All the steps below must be accomplished.
Sign in to My HealtheVet using your Premium DS Logon or ID.me* account
Select the 'Upgrade' button on the welcome banner next to your name
Check the certification box to verify you're the owner of the account and select 'Continue'
After selecting 'Continue,' your account will upgrade to Premium
* ID.me is a trusted VA partner that meets the U.S. requirements for online identity proofing and verification. ID.me helps you prove your identity across multiple websites using one account. Create an ID.me account at id.me/registration/new.
Note: For help upgrading your account, contact your My HealtheVet Coordinator at your local VA health care facility.
Get a Premium account in person
You can get a My HealtheVet Premium account in person at a VA health care facility where you're registered as a patient. Bring a government-issued photo ID. This can be either your Veteran Health Identification Card or a valid driver’s license.
Note: If your primary ID information does not match your official VA medical record, bring a secondary card such as your social security card.
Get a Premium account via a video visit
Some VA health care facilities can help you upgrade via a video appointment if you're registered as a patient. Contact your My HealtheVet Coordinator or other VA staff at your local VA health care facility for more information.
Check your account type after upgrading your account
Look for your account type on the welcome banner at the top left of each page. If you have a Premium account, there will be a next to your name.