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Protect Your Online Health Information
Protect your My HealtheVet account with a new password today
Protecting your health records is something we take seriously, and you should too. Creating a new, secure password that you don’t use elsewhere is one of the best and easiest security steps to take. There can be a lot of personal, sensitive information in a My HealtheVet account, and you want to keep it safe and private.
Changing your password every six months reduces the risk of criminals getting a current password and using it to get access to your account. You need to keep a separate password for each online account you use to prevent access to multiple accounts.
Before you sign in to change your password, think of a new one and write it down. A strong password will have:
8 to 12 characters
A combination of letters and numbers
At least one special character such as !, @, #, $, %, ^, &, *
Your new password cannot be the same as any of the last five passwords that you used.
Your password is case sensitive and should use both upper- and lower-case letters. It cannot be the same as the User ID.
You can change your password at any time. Simply sign in, go to the 'Personal Information' tab near the top of any My HealtheVet web page, and select 'Change My Password.' You must change at least half of the characters.
Try mixing words and symbols or numbers to make a phrase – like #1PaperGra$s, or Ye!!ow#5. Try not to use things other people know, like a pet’s name or a nickname. Breaking up a word by replacing letters with numbers or symbols makes a password harder to guess. You can use special characters as substitutes for letters.
If you’ve forgotten your current password, you’ll be able to create a new one by clicking on the 'Forgot Password?' link on the sign in page.
If writing down your password is necessary, keep it in a safe place and consider coding it by replacing parts you’ll remember with an 'x.' Password manager apps are one way of storing many passwords in one, safe place.
Veterans are often the targets of identity theft crimes. Learn what you can do to protect yourself online.
Change Your My HealtheVet Password (sign in required).
Protecting Your Personal Health Information
How Do I Protect My Identity? (VA)
Online Security (Federal Trade Commission)
Updated March 23, 2021