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Service Interruptions

As we continue to make improvements to My HealtheVet, some Veterans may discover that some of their data is not refreshing or updating as expected. We are aware of this issue and are working to fix it. If you are unable to view your medical data on My HealtheVet, please contact your local VA medical center Release of Information office to obtain copies, to which you are entitled.

Please call ahead to confirm any upcoming VA appointments. Your local VA pharmacy can answer questions about your prescription refills. If you have a Premium My HealtheVet account, you can also use Secure Messaging to send non-urgent questions to your health care team. For a listing of VA medical centers and clinics with phone number contacts, please visit the VA Facility Locator online.

We apologize for the inconvenience and appreciate your patience as we make improvements.

Maintenance Schedule: Please note that we routinely take My HealtheVet offline for three hours of maintenance work on the third Saturday of each month, usually between 10 p.m. and 1 a.m. (ET).