Secure sign in partners (Option 3)

Signing in with DS Logon

  • DS Logon is created, owned and managed by the Department of Defense. 

  • DS Logon on this option allows you to go to My HealtheVet and VA partner site features without signing in again. For example, you can access partner sites such as “Schedule a VA Appointment” and “VA Medical Travel Pay” without additional sign in.

  • ID.me multifactor authentication and Identity Verification is not offered using this option.

  • This DS Logon experience is similar to other VA/DoD websites.

  • If you need assistance call the DMDC Support Office at 800-538-9552

Signing in with ID.me

  • ID.me is an account that is created and commercially owned. ID.me is a contracted, trusted Department of Veterans Affairs (VA) partner that meets the new federal security standards in the executive order to improve the nation's cybersecurity.

  • Use your existing ID.me email address and password to sign in.

  • ID.me requires multifactor authentication at every sign in. Choose your preferred method. A phone is not required. At every sign in, use your already chosen multifactor authentication method or a different one.

  • Not all multifactor authentication methods offered by ID.me are available to use at the VA.

  • ID.me offers VA users online identity verification. Learn more about the types of identity verification offered.

  • ID.me doesn't use identity verification information and multifactor authentication information that may have been shared with Login.gov.

  • ID.me supports multifactor authentication for My HealtheVet and DS Logon with the new sign in. This doesn't require an ID.me account or a username and password.

  • ID.me Member Support will help you if you need assistance with multifactor authentication, verifying your identity using your phone number, or if you live outside the United States.

Signing in with Login.gov

Signing in with My HealtheVet

  • My HealtheVet is created and owned by the Department of Veterans Affairs. Currently, My HealtheVet doesn't meet all the new federal security standards in the executive order to improve the nation's cybersecurity.

  • My HealtheVet on this option allows you to go to My HealtheVet and VA partner site features without signing in again. For example, you can access partner sites such as “Schedule a VA Appointment” and “VA Medical Travel Pay” without additional sign in.

  • ID.me multifactor authentication is not available using this option.

  • Online identity verification is not available using this option.

  • This option requires users to have a Premium My HealtheVet account

  • Contact the My HealtheVet Help Desk at 877-327-0022 or 800-877-8339 (TTY), Monday to Friday,7:00 a.m.–7:00 p.m.(Central Time)

Need Help?

Login.gov - Access the Login.gov help center at login.gov/help

ID.me - Go to the ID.me help center at Help.ID.me

DS Logon - Call the DMDC Support Office at 800-538-9552

My HealtheVet - Contact the My HealtheVet Help Desk at 877-327-0022 or 800-877-8339 (TTY), Monday to Friday, 7:00 a.m. — 7:00 p.m. (Central Time)