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General FAQs

New Users

What is My HealtheVet?

My HealtheVet is a web-based personal health record that gives Veterans information and tools to improve their health. Registration is required to have full access to all features. Registrants can access more than 18 million pages of health information from the site's Health Education Library. They are able to:

  • Add information to a personal health journal about over-the-counter medications, allergies, military health history, medical events, tests and allergies.

  • Record and track personal information such as contact information, emergency contacts, health care providers, and health insurance information.

  • Record and track personal health measurements (blood pressure, blood sugar, cholesterol, heart rate, body temperature, weight, and pain) in Vitals & Readings.

  • Print a health information card with the personal information entered into the personal health record.

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How will My HealtheVet benefit me?

With My HealtheVet you are able to:

  • Gain a better understanding of your health status

  • Explore a variety of options to improve your health

  • Learn to use the available tools to become partners with your caregivers in understanding and managing your personal health care

  • Easily access medical information from anywhere in the world with Internet access

  • Select your favorite links and make your own special health web pages

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What do I need to use My HealtheVet?

You need a computer with Internet access at home or through public access like a library or Internet café. Computers may also be available for use at your local VA Medical Center.

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What do I need on my home computer to use My HealtheVet?

Your personal computer should have an Internet browser (see MHV's Browser Compatibility List). You also need access to the Internet.

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How can I use My HealtheVet if I don't have a computer?

You may be able to use computers provided for My HealtheVet access at your local VA Medical Center. Call or visit your local VA Medical Center to learn more about using their My HealtheVet computers. You may also use My HealtheVet on computers with a connection to the Internet, such as those at public libraries, Internet cafés, etc.

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Do I need training to use My HealtheVet?

No formal training is needed to use My HealtheVet. My HealtheVet was created with the Veteran and doctor in mind. While every attempt has been made to make the site as easy to use as possible, if you have questions, please don't hesitate to utilize the Contact Us.

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Do I need to sign in before using My HealtheVet?

Some parts of the My HealtheVet site are offered without signing in, but you are required to signed in to create a personal health record, and to use the planner and calendars. signing in also enables you to personalize your health information using the Health Journal and Vitals & Readings. These journals and logs are your private and secure information and are located in the Track Health section, which is only visible when you are signed in.

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Updated February 28, 2020