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My HealtheVet offers three account types:

Basic Account

Anyone who registers on My HealtheVet starts with a Basic account. This account does not require that you have your identity Authenticated*. A Basic account provides limited access to features in My HealtheVet that you self-enter. You may use the journals and other tools to track your health measures. However, you cannot see your personal information located in VA or DoD systems.

* This is a process by which VA verifies a Veterans' identity before allowing access to their VA health record. To learn more, go to: Upgrade your My HealtheVet account to Premium Status.

With a Basic account you may use My HealtheVet to:

  • Add information to a personal health journal about over-the-counter medications, allergies, military health history, medical events, tests and allergies

  • Record and track personal information such as contact information, emergency contacts, health care doctors and providers, and health insurance information

  • Record and track personal health measurements (blood pressure, blood sugar, cholesterol, heart rate, body temperature, weight, pain level, etc.) in

  • Vitals & Readings

  • Print a health information card with the personal information entered into the personal health record

Use the VA Blue Button (Download My Data) to view, save, print or download and save your self-entered information; then share this with your caregiver, non-VA provider or others you trust. Your self-entered information may include:

  • Activity Journal

  • Allergies

  • Family Health History

  • Food Journal

  • Health Care Providers

  • Health Insurance

  • Immunizations

  • Labs and Tests

  • Medical Events

  • Medications and Supplements

  • Military Health History

  • My Goals: Current Goals

  • My Goals: Completed Goals

  • Treatment Facility

  • Vitals and Readings

After you register, your account type will be displayed as an icon after your name. For example if you have a Basic Account, there will be a basic account logo after your name. With an Advanced Account, it will be an advanced account logo. Those with a Premium Account will have a premium account logo after their name.

Advanced Account

This account is only for Veterans and/or VA Patients. It is a higher level of access to features offered in My HealtheVet. It may provide you the ability to view some information in your VA and/or DoD records. When you register as a Veteran/VA Patient, your profile information (full name, Social Security Number (SSN), date of birth (DOB) and gender) is linked to VA/DoD records. When this happens, you are given an Advanced Account. If you are a VA patient, this type of account lets you refill your VA prescriptions online using My HealtheVet.

* This is a process by which VA verifies a Veterans' identity before allowing access to their VA health record. To learn more, go to: Upgrade Your My HealtheVet Account to Premium Status.

After you register, your account type will be displayed after your name. For example if your account is upgraded from Basic to Advanced, there will be an advanced account logo after your name.

Note: When you are issued an Advanced or Premium Account, your personal traits (full name, Social Security Number (SSN), date of birth (DOB) and gender) are locked down on your Profile page. You cannot change this information. This is done to protect your information.

Premium Account

This account is for Veterans and/or VA Patients. It gives users the highest level of access to My HealtheVet features.

To upgrade a My HealtheVet account to Premium status, you will need to:

  • be a VA patient and have an active My HealtheVet Advanced account

  • accept the current My HealtheVet Terms and Conditions

  • provide a primary government-issued photo ID

  • provide a secondary form of ID when your primary ID does not match your official VA medical record (such as a recent name change)

Those with a Premium Account will have premium account logo after their name.

* This is a process by which VA verifies a Veterans' identity before allowing access to their VA health record. To learn more, go to: Upgrade Your My HealtheVet Account to Premium Status.

With a Premium Account you may use My HealtheVet to view key portions of your VA health record, such as:

  • Admissions and Discharges (including discharge summaries) - Discharge Summaries are available 3 calendar days after they are completed.

  • Allergies - The data comes from all VA treatment facilities.

  • Appointments (future) appointments scheduled in the next 6 months - VA Appointments (limited to past 2 years)

  • Demographics

  • Electrocardiogram (EKG) History (a list of EKG studies performed at VA Treating Facilities)

  • Immunizations

  • Laboratory Results: Chemistry/Hematology/Microbiology - VA Laboratory Results 3 calendar days after they have been verified. Depending on the type of test, some laboratory results may not be available right away.

  • Medication History

  • Pathology Report: The Pathology Reports are available 3 days after completion. Some studies done at a non-VA facility may not be available or they may not necessarily include an interpretation.

  • Problem List - This section includes a list of active and inactive Problems/Conditions known to VA for the patient. New problems/conditions are available 3 calendar days after entry.

  • Notes - VA Notes written from January 1, 2013 forward are available 3 calendar days after completion and signed by all required members of your VA health care team.

  • Wellness Reminders - The VA Wellness Reminder feature displayed preventative health reminders from your VA medical record. Active Wellness Reminders are no longer available to view on My HealtheVet. If you are registered as a VA Patient you may view your historical Wellness Reminders by downloading a Blue Button report.

  • Department of Defense (DoD) Military Service Information

In addition, you may be able to:

  • Use the VA Blue Button to view, save download and/or print your VA health and DoD Military Service Information. You can also share this with your caregiver, non-VA provider or others you trust.

  • Use Secure Messaging to communicate online with your VA health care team. You may send messages to request or cancel VA appointments. Use it to ask about lab results or find out about a medication or health issue. Or simply to discuss other general health matters.

Note: When you are issued an Advanced or Premium Account, your personal traits (full name, Social Security Number (SSN), date of birth (DOB) and gender) are locked down on your profile page. You cannot change this information. This is done to protect your information.


Updated April 2, 2019