Glossary of Terms

 Definition
MHV Pharmacy TermsThese statuses are only shown on My HealtheVet
Active: Refill in ProcessA refill request is being processed by the VA pharmacy. When a prescription is in the Refill in Process status, the Fill Date will show when the prescription will be ready for delivery via mail by a VA Mail Order Pharmacy. This term may be shown as a VA Prescription status of 'Active: Susp' on other VA medication lists.
Active: SubmittedThe refill request has been received by My HealtheVet but has not been processed by the VA Pharmacy yet.
UnknownThe status cannot be determined. Contact your VA care team when you need more of this VA prescription. A prescription stopped by a VA provider. It is no longer available to be filled.
TransferredA prescription moved to VA’s new electronic health record. This prescription may also be described as “Discontinued” on medication lists from your healthcare team. Take your medications as prescribed by your healthcare team.
VA Pharmacy TermsThese statuses may be found on all VA medication lists.
ActiveA prescription that can be filled at the local VA pharmacy. If this prescription is refillable, you may request a refill of this VA prescription.
Active: On HoldAn active prescription that will not be filled until pharmacy resolves the issue. Contact your VA pharmacy when you need more of this VA prescription.
Active: ParkedA VA Prescription that is on file at VA Pharmacy and available for you to submit a fill request. This prescription may or may not have been previously filled. This prescription has been ordered by your VA provider but will not be sent to you until you request that it is filled. You may request this medication using MyHealtheVet, Rx Refill mobile app, VA phone service or mail in refills.
**Active: SuspAn active VA Prescription that is not scheduled to be filled yet. This status appears on My HealtheVet as 'Active: Refill In Process'.
**Clinic OrderA medication you received during a visit to a VA Clinic or emergency department.
DiscontinuedA prescription stopped by a VA provider. It is no longer available to be filled. Contact your VA healthcare team when you need more of this VA prescription.
ExpiredA prescription which is too old to fill. This does not refer to the expiration date of the medication in the container. Contact your VA healthcare team when you need more of this VA prescription.
Active: Non-VAA medication that came from someplace other than a VA pharmacy. This may be a prescription from either the VA or other providers that was filled outside the VA. Or, it may be an over the counter (OTC), herbal, dietary supplement or sample medication.
**PendingThis VA Prescription order has been sent to the Pharmacy for review and is not ready yet.

**Currently not available on My HealtheVet Pharmacy.