Send and Receive Secure Messages on VA.gov
Now part of the new My HealtheVet experience
In the past, you’ve needed to go to many different online places to manage VA-related tasks. The new My HealtheVet experience on VA.gov allows you to manage your health care needs in the same place that you manage your other VA benefits and services.
This includes the My HealtheVet messages tool on VA.gov. Start using the new My HealtheVet experience on VA.gov to manage all of your health care needs.
Get started with messages on VA.gov
On VA.gov, you'll see My HealtheVet in the top right corner of your screen. When you select My HealtheVet, you'll be directed to sign in, if you haven't already. Scroll down the main My HealtheVet page to select Appointments, Messages, Medications, or Medical Records. You can also manage payments or order medical supplies.
Here’s what you can do with the messages tool:
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Send and receive non-urgent messages with VA providers and staff on your care team
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Organize messages in folders
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Download and print messages
We’ve also made some changes to make this tool easier to use:
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The new mobile-first design makes it easier to use messages—from wherever you are on any device.
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Just like modern email, the new tool supports full threading of messages. Threading collects all the messages in a conversation so that nothing is lost.
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We’ve improved accessibility for all veterans, including those who use screen readers.
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A more secure sign-in experience meets modern standards to better protect your data.
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Drafts autosave every 10 seconds instead of 2 minutes, so you can trust that your writing is saved.
Share your feedback
We want your feedback about your experience. When you use the messages tool on VA.gov, you can use the Feedback button at the bottom of the page. Let us know what you like about the new tool and what could be better.
Please vote in our unscientific poll. All responses are anonymous.