Forgot My HealtheVet User ID


Do you have a My HealtheVet login account and cannot remember your User ID?
Complete the process below to retrieve your My HealtheVet User ID.

NOTE: To complete this process, you must have a My HealtheVet account. If you currently manage your VA health care through one of our partner websites, please continue to do so at this time. If you think this is an error, please call the My HealtheVet Help Desk at 1-877-327-0022 Monday - Friday, 7:00 a.m. - 7:00 p.m. (Central Time) Or, 1-800-877-8339 (TTY).

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Step 1. Personal Information

For security purposes, in order to retrieve your MHV User ID you must supply the required Personal Information below. In Step 2 you will be asked to correctly answer one Password Hint question that you provided during the registration process. Upon successful completion of Steps 1 and 2, your User ID will be retrieved with the option to log in.


Birth Date:*