Frequently Asked Questions
Secure Messaging FAQs
You can use Secure Messaging to communicate online with your VA health care teams and other VHA programs and departments. You can expect a response from a member of the team that you contacted within three business days.
Updated February 28, 2020
We're here anytime, day or night - 24/7
If you are a Veteran in crisis or concerned about one, connect with our caring, qualified responders for confidential help. Many of them are Veterans themselves.
- DIAL 988 then PRESS 1
- Text 838255
- Start a confidential chat
- Call TTY if you have hearing loss 800-799-4889
