Will Your Prescriptions Continue?

Advanced Accounts are going away – upgrade to Premium

A Veteran calling her doctor about her VA prescriptionsAdvanced users need to become Premium users before September 2021. In addition to prescription refills, Premium users can use many more features of My HealtheVet, including sending secure messages to your VA doctors and other clinicians, as well as view VA health records, like labs and tests.

If an Advanced user does not upgrade before September, the account will become a Basic account and will have no access to the Pharmacy features.

You’ll need to upgrade to a Premium account as soon as possible. You can upgrade your current Advanced account to Premium online using your Premium DS Logon or ID.me account:

To upgrade your Advanced account, follow these steps:

  • From the My HealtheVet Sign In page, sign in using your DS-Logon Premium or ID.me account

  • You may be asked to accept the My HealtheVet Terms and Conditions

  • elect the 'Upgrade Now' button on the home page next to your name

  • Check the certification box to verify you're the owner of the account and select 'Continue'

  • After selecting 'Continue,' your account will upgrade to Premium

ID.me: This is a trusted VA partner that meets U.S. requirements for online identity proofing and authentication. Once you have an ID.me account, you can easily upgrade your My HealtheVet account to Premium. To register for an ID.me account, follow these steps:

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