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My Medications + Supplements: Self Reported Frequently Asked Questions


My Medications + Supplements: Self Reported

What features can I use in the Pharmacy section of My HealtheVet?

There are four (4) features in the Pharmacy section. The features you are able to access are dependent on your My HealtheVet account type.

  • My Medications + Supplements - Any registered user with a Basic, Advanced or Premium account can access this feature. This feature allows you to self-enter and track all your non-VA medications, over-the-counter (OTC) medications, supplements and herbals.

  • Refill My Prescriptions - Here Veterans who use the VA Healthcare System can refill their VA medications. Only Veterans who are registered on My HealtheVet as VA Patients and have an Advanced or Premium account can use this service.

  • Prescription Refill History - Veterans who have an Advanced or Premium account are able to view a list of your past VA prescribed medications.

  • My VA Medication List - This list displays all medications, prescriptions and supplements in your VA health record. To view this list you must be a Veteran enrolled in the VA Healthcare System and have either an Advanced or Premium My HealtheVet account.


What is the self-entered My Medications + Supplements feature in My HealtheVet?

My Medications + Supplements is a section of the My HealtheVet Personal Health Record (www.myhealth.va.gov). It is found under the Pharmacy tab and listed as one of the four features in the Pharmacy Section. Here registered My HealtheVet users can self-enter their non-VA medications, over-the-counter (OTC) medications, supplements and herbals.

For more information about the different account types and what you can view, visit My HealtheVet Account Types.


How can I access the self-entered My Medications + Supplements feature?

  • Log into your Advanced or Premium * My HealtheVet account

  • Select the Pharmacy tab located on the top navigation bar

  • Select the My Medications + Supplements

*For more information about the different account types and what you can view, visit My HealtheVet Account Types.


What are the benefits of self-entering and tracking My Medications + Supplements?

The benefits of self-entering and tracking your Medications + Supplements in My HealtheVet are:

  • You can view your information at anytime, anywhere you have Internet access

  • You are provided with important information about your health

  • You can share your My Medications + Supplements information with caregivers, as well as your VA and non-VA health care providers


What are the requirements for using the self-entered My Medications + Supplements feature?

My Medications + Supplements is a feature in My HealtheVet that is available to anyone with a My HealtheVet account. For more information about the different account types and what you can view, visit My HealtheVet Account Types.

Specific features in My HealtheVet are available to you based on your account type. All users who have a Basic account are able to view their self-entered information. If you are a VA patient, you can upgrade your account to Advanced or Premium*. These account types may allow you to refill your VA prescriptions online and view parts of your VA health record and/or DoD Military Service Information.

Take time to Register Today. Veterans who are enrolled in the VA Healthcare System may upgrade to a Premium account. To do this you will need to go through authentication. This is a process by which VA verifies your identity before allowing access to your VA health record. To learn more, go to: Upgrading your My HealtheVet account through In-Person or Online Authentication.


What are over-the-counter (OTC) medications?

Over-the-counter (OTC) drugs are medications you can buy from a store that do not require a prescription. This may include medications to treat minor discomfort such as headaches, pain, rashes, upset stomach, etc. In comparison, a prescription medication requires that you have a special order from a health care provider that has to be filled by a Pharmacy.

Note: Before taking an over-the-counter, supplement or herbal medication, it is good to talk with your health care provider. This is because some of these can cause health problems. In addition, some may not be effective and some may interact with other medicine you are taking.


What are Supplements?

Supplements are vitamins, minerals, herbs and other substances meant to improve your diet. They can come as pills, capsules, powders and liquids. Supplements do not have to go through Federal Drug Administration (FDA) testing, which is required for over-the-counter medicine and prescription drugs.

Note: Before taking an over-the-counter, supplement or herbal medication, it is good to talk with your health care provider. This is because some of these can cause health problems. In addition, some may not be effective and some may interact with other medicine you are taking.


What are Herbals?

Herbal medicine is a supplement that people take to improve their health. They may be sold as tablets, capsules, powders, teas, extracts and fresh or dried plants.

Note: Before taking an over-the-counter, supplement or herbal medication, it is good to talk with your health care provider. This is because some of these can cause health problems. In addition, some may not be effective and some may interact with other medicine you are taking.


What information should I self-enter under My Medication + Supplements?

You should self enter and track all your medications, to include:

  • Any Non-VA prescription medications that have been ordered for you

  • All over-the-counter medications you take

  • Dietary supplements and herbal medications you use


Is there any limit to the number of items I can self-enter in My Medication + Supplements?

No, there is no limit to the number of Medications + Supplements items you can self-enter.


Will I be able to view my VA medications in My HealtheVet?

Specific features in My HealtheVet are available to you based on your account type. All users who have a Basic account are able to view their self-entered information. This includes your self-entered Medications + Supplements.

If you are a VA patient, you can upgrade your account to Advanced or Premium*. These account types may allow you to view your VA Medications list and to refill your VA prescriptions online.

If you have a Premium account you may also view parts of your VA health record and/or DoD Military Service Information, and participate in Secure Messaging with your VA health care teams.


Is there any medication I get from the VA that I should self-enter in the My Medication + Supplements section?

If you are a Veteran and get your medications at a VA facility you do not have to self-enter those medications. Simply register in My HealtheVet as a VA Patient. If you are in the VA Healthcare System, you will be given an Advanced account. With an Advanced account you will be able to view a blended list of your self-entered and VA medications as well as refill your VA prescriptions online.

Using VA Blue Button, you will also be able to view a blended list of your self-entered and VA medications.


If I no longer use a medication, should I remove it from the self-entered My Medications + Supplements record?

Not necessarily. You may want to keep it on record as a historical reference. This way your health care team is aware of all the Medications + Supplements you are currently on, as well as ones you took in the past. If you stop a medication you self-entered, be sure to select the Edit button and enter a Stop Date, then select the Save button.


Once I remove a medicine from the self-entered My Medications + Supplements record, is it removed completely from the list?

Yes, once you delete a medication from your My Medications + Supplements list, it is gone completely and will have to be re-entered if you start taking the medication again.


Why is it important to keep track of self-entered My Medications + Supplements?

You know what medications, vitamins, herbals, and supplements you are taking. This is why it is important that you help your health care team by keeping track of all the medications and supplements you take. Do not forget to share this information with your health care team. This is how it goes:

  • You tell your provider about all your medications, herbals, supplements, and vitamins

  • Your provider compares your medication list with what is in your VA medical record. Is it the same?

  • Your provider looks for medications that may be unsafe for you to take or might not have any benefit

  • You and your provider come up with a final list that includes changes you have decided on together.

  • You leave the VA with this list and bring a copy to any of your non-VA providers


Can I view, print, save or download My Medications + Supplements that I self-entered?

Yes, you can print your information directly from the My Medications + Supplements page or you can use VA Blue Button to view, print and/or download your information.

To print your information from the My Medications + Supplements page:

  • Log into your My HealtheVet account

  • Select the Pharmacy tab

  • Select My Medications + Supplements

  • Select Printer Friendly

  • Select Print

You can use the VA Blue Button, to view, print or download a combined list of your Pharmacy information, to include:

  • Medications + Supplements, Self Reported - displays all your non-VA medications, over-the-counter (OTC) medications, supplements and/or herbals.

  • VA Medication History - displays all medications, prescriptions and supplements in your VA health record.

To access, view, print or download your Medications + Supplements:

  • Log into your My HealtheVet account

  • Select Download My Data

  • Select Continue

  • You can now select the Types of Information

  • Choose Select one or more types of information

  • Select Medications + Supplements, Self Reported

  • You can also select your VA Medication History at the same time

  • Select a Date Range, if desired or needed

  • Select Submit

  • Select either Download PDF File for a format that is easy to read and print (PDF file) or Download for a simple text format (.txt file)

  • Select View/Print if you want a printed list

  • Select the Done box to return to the previous screen


How do I add information to my self-entered My Medications + Supplements record?

To add information to your self-entered My Medications + Supplements record:

  • Log into your My HealtheVet account

  • Select the Pharmacy tab

  • Select My Medications +Supplements

  • At the bottom of the My Medications + Supplements table, select the red Add New button

  • In the Details box on the Add Medications, OTCs, Herbals & Supplements Information (self-entered) page, record:

    • Category (Required) - Select a category from the drop-down list. You must classify your entry as an: Rx Medication, Over-the-Counter, Herbal, Supplement or Other.

    • Prescription Number - If your entry is a prescription medication, you may enter the prescription number in this field. You can enter up to 25 characters.

    • Name (Required) - Enter the name of the medication in this field. You can enter up to 50 characters, but you must enter at least three letters.

    • Strength - Enter the strength of the unit in this field (e.g., 250 mg tab, 50 mg per ounce). You can enter up to 25 characters.

    • Dose - Enter the number of units taken at a time (e.g., 2 tabs, 3 ounces). You can enter up to 25 characters.

    • Frequency - Enter how often the dose is taken (e.g., once daily, every 6 hours with meals. You can enter up to 25 characters.

    • Start Date (Required) - You must enter a date to identify this record. Select a date from the three drop-downs (Month, Day and Year) or click the calendar icon. The calendar icon will open a pop-up window with a clickable calendar. By clicking a date in the calendar, the three date drop-downs will be automatically set and you may continue filling out the form.

    • Stop Date - Select a date from the three drop-downs (Month, Day and Year) or click the calendar icon. The calendar icon will open a pop-up window with a clickable calendar. By clicking a date in the calendar, the three date drop-downs will be automatically set and you may continue filling out the form.

    • Pharmacy Name - Enter the name of the pharmacy where the medication was dispensed. You can enter up to 25 characters.

    • Pharmacy Phone Number - Enter the phone number of the pharmacy so you can contact them if you need. You can enter up to 25 characters.

    • Reason for Taking - Enter the reason you are taking this item (e.g., prescribed by doctor, for headaches, etc.). You can enter up to 150 characters.

    • Comments - This is where you can enter any additional thoughts you had about this particular medications record. You may enter up to 150 characters.

  • Then select, Save or Save and Add Another - You must click one of these buttons to save the entry.


Where can I learn more about my medications?

  • Go to the Learn More section under the About MHV tab. Here you can find general information about Pharmacy features and links to additional resources.

  • Use the Medical Library in My HealtheVet to learn more about prescription drugs, over-the-counter, supplemental and herbal medications. You can also find information about specific health conditions. The Medical Library has in-depth information about health issues as well and what you can do to prevent illness and stay healthy.

  • If you still have questions or would like additional information, your health care team and/or Pharmacy may be able to help. You can contact them by phone or during an upcoming appointment. If you have a My HealtheVet Premium account, you can use Secure Messaging to send a question to your VA health care team.


Should I take a printed copy of my VA Blue Button: My Medications + Supplements, Self Reported information and share with my health care providers?

Yes, you can use the VA Blue Button, to view, print or download a combined list of your Pharmacy information, to include:

  • Medications + Supplements, Self Reported - displays all your non-VA medications, over-the-counter (OTC) medications, supplements and/or herbals.

  • VA Medication History - displays all medications, prescriptions and supplements in your VA health record.


Can my VA and/or non-VA health care team view my information in My HealtheVet?

No, your health care team cannot view any information in your Personal Health Record. Your VA and non-VA health care team does not have access to information you have self-entered in My HealtheVet unless you share it.


Is information in My HealtheVet protected, secure, and private?

My HealtheVet is a secure website. The VA follows strict security policies and practices to make sure that your personal health information is safe and protected.

Important to Note: You are responsible for protecting your personal information you print out or download. It is important to protect your information. Protect this information the same way you would protect your banking or credit card information. Do not leave your printed information on a printer. Do not save your downloaded information to a public computer. When using a public computer, save your information to a CD and/or thumb drive. Remember to take the CD or thumb drive with you when you finish. You should never send an email that contains personal health information. This is because email is not secure.


What should I do if I have any questions about My Medications + Supplements?

If you have questions about your Medications + Supplements:

  • Go to the Learn More section under the About MHV tab. Here you can find general information about features in My HealtheVet. This includes Pharmacy and links to additional resources.

  • Visit the Medical Library in My HealtheVet. Visit, Medications: Play it Safe to learn more about medications, over-the-counter drugs, supplements and herbal medications.

  • If you still have questions or would like additional information, your health care team and/or Pharmacy can help you with questions. You can contact them by phone or during an upcoming appointment. If you have a My HealtheVet Premium account, you can use Secure Messaging to send a question to your VA health care team.


Who do I contact if I have a technical problem with the Pharmacy feature?

You can contact My HealtheVet about technical problems you have with either the Pharmacy section or the My Medications +Supplements feature. Simplycomplete the Contact Us form to send a message to the My HealtheVet Help Desk. The staff will respond to your problem within three (3) business days.