Frequently Asked Questions
General FAQs
Frequently Asked Questions (FAQs) provide a group of commonly asked questions and answers about features in My HealtheVet. Please note that all FAQs that begin with VA come from your VA health record. If it begins with DoD it comes from the Department of Defense. All other information is either self-entered by you or is general information about My HealtheVet.
Note: To see VA and/or DoD information, you must be a Veteran, enrolled in the VA health care system and have an upgraded My HealtheVet Account (be In-Person or Online).
Updated April 23, 2020
We're here anytime, day or night - 24/7
If you are a Veteran in crisis or concerned about one, connect with our caring, qualified responders for confidential help. Many of them are Veterans themselves.
- DIAL 988 then PRESS 1
- Text 838255
- Start a confidential chat
- Call TTY if you have hearing loss 800-799-4889
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